Change your trip
Online you can:
- Change your flights for all passengers on a Qantas or Virgin Blue domestic booking (travel within Australia or New Zealand).
- Create a change request for all passengers on any other domestic or international airline.
Please click here to retrieve your trip and proceed.
Contact our Call Centre if:
- You wish to make changes to an individual passenger (rather than all passengers) on a trip.
- Your trip has infants, passengers requiring special assistance or pets.
- For any other flight changes or cancellations.
Contact the airline directly:
- If your travel is on the same day and it is outside our business hours. Our business hours can be found by clicking here.
- For Qantas call 13 13 13.
- For Virgin Blue call 136 789. (International: +61 7 3295 2296).
- For Jetstar call 131 538. (International: +61 3 8341 4901).
- Please contact RatestoGo directly on +61 2 8263 5111.
- If you purchased travel insurance and wish to change or cancel your policy please advise us via our Online Enquiry Form.